This Privacy Policy outlines how Simpel Wetsuits Ltd (“Simpel”, “we”, “our”, “us”) collects, uses, and protects personal data within our affiliate marketing system, powered by and not limited to the Jaka Affiliate App. It also details your rights as a merchant, affiliate, or customer interacting with the program.

By joining or using the Simpel Affiliate Program, you agree to this Privacy Policy and by using your unique affiliate code or link, you confirm that you have read, understood, and agree to be bound by the Terms and Conditions ("Terms") of this program (supplied at the point of approval). If you do not agree, you must not use the affiliate marketing system.

We may update this policy from time to time to reflect legal, operational, or technical changes. Continued use of the program after any updates constitutes your acceptance of those changes.

 

1. Personal Information Controller


Any personal data processed through the Simpel Affiliate Program is controlled by:

Any personal data processed through the Simpel Affiliate Program is controlled by Simpel Wetsuits Ltd and may be shared with and processed by its affiliated or group companies, subsidiaries, or sister businesses, where necessary for the administration, performance, or support of this Program. All such processing will be carried out in accordance with applicable data protection laws and only for legitimate business purposes.

 

2. Information We Collect

From Merchants:

When using the Affiliate App, we may collect information from your Shopify account, including:

  • Name, email, and business contact details
  • Shop domain, currency, country, and address
  • Store settings and account usage data

This data is used to provide core affiliate services, such as onboarding, customer support, and campaign reporting.

From Affiliates:

When affiliates sign up to promote Simpel, we collect:

  • Name and email
  • Payment or payout details
  • Optional information (e.g., social media profiles or content preferences)

This helps us assess affiliate applications, track referrals, issue rewards, and communicate updates or support.

From Customers:

To track affiliate referrals, we may collect order data when a customer visits our site via an affiliate link, including:

  • Order ID, total value, and item(s) purchased
  • Timestamp of transaction
  • Referring affiliate ID (if applicable)

We do not collect or retain sensitive customer data such as full payment information or personal contact details through the affiliate system.

3. Cookies and Tracking

We use cookies and similar technologies to track affiliate referrals. These small data files help us:

  • Attribute purchases to the correct affiliate
  • Improve system performance
  • Avoid duplication of credit

For more on cookies and how to disable them, visit allaboutcookies.org. Disabling cookies may limit your access to some features of the affiliate system.

4. How We Use Your Information

We use personal data only to operate and improve the affiliate program. This includes:

  • Managing affiliate accounts and commissions
  • Communicating with merchants and affiliates
  • Preventing fraud or abuse
  • Complying with legal obligations

We may also share your information across Simpel Wetsuits Ltd and its related brands, business units, or entities, where necessary to support affiliate operations, logistics, customer support, or campaign coordination.

We do not sell or share your personal data with external third parties, except with:

  • Trusted service providers who help us operate our affiliate system (e.g., analytics, hosting, email providers), and
  • Legal authorities, only where required by law.

All third-party providers must comply with data protection regulations and may only access your data for the specific tasks assigned to them.

5. Children’s Privacy

The Simpel Affiliate Program is not intended for individuals under the age of 13 and If you are under 18, you may only use the Program with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from individuals under 13. If we discover such data has been collected unintentionally, we will delete it promptly.

6. Your Rights

As a user of the affiliate program, you have the right to:

  • Access your personal data
  • Correct, update, or delete your data
  • Object to or restrict processing
  • Request a copy of your data (data portability)

If you wish to exercise any of these rights, please email us at care@livesimpel.com. We may ask you to verify your identity before fulfilling your request.

Affiliates who registered through another merchant should contact that merchant directly, as Simpel may only act as a processor on their behalf.

Affiliates are not permitted to collect, store, process, or share personal data of customers or users on behalf of Simpel. All referral tracking and data handling is conducted through authorised Simpel systems. Any attempt to collect or misuse personal information independently may result in removal from the Program and may trigger legal or regulatory action.

7. Contact Us

For any questions, concerns, or complaints regarding your personal data or this Privacy Policy, please contact: 

Email: care@livesimpel.com